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We understand that patients consider their health information to be highly personal and want their privacy respected at all times. The Privacy Act offers privacy protection and sets out 10 National Privacy Principles with which we fully comply.
It is necessary to collect information to properly advise and treat patients. Such information may include:
This information will normally be collected directly from you. There may be occasions when we obtain information from:
Both our practice staff and medical practitioners may participate in the collection of this information.
Patient consent will generally be sought before collecting sensitive information. However, it may sometimes be necessary for accurate diagnosis or treatment.
Collected information is used to assist in assessing, diagnosing or treating a health condition.
In general, a patient’s health information will not be used for other purposes without consent.
All patient information relevant to healthcare functions will be maintained in a form that is accurate, complete and up to date.
We take strict steps to protect patient information from misuse, loss and unauthorised access.
Patient records are retained as required by law and disposed of properly when no longer required.
This practice makes this and other material available to patients to inform them about our policies regarding personal information management.
Identifiers such as Medicare or Veterans Affairs numbers are used only for the purposes for which they are issued.
Not applicable to this practice.
Patient privacy is protected Australia-wide by privacy laws. We take steps to ensure privacy protection if information is sent interstate or outside Australia.
If concerns cannot be resolved internally, patients may contact the Office of the Australian Information Commissioner (OAIC), which has authority to investigate and make determinations.
